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Our Guarantee

  • We have 12 month warranties on all of our Official Exclusive products plus a 30-day, hassle free return policy. 
  • Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!
  • We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
  • Ordering from Official Exclusive is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.